LORRIE HARPOLE
233 Southburn Dr á Hendersonville, TN 37075 á lkh1960@aol.com
á 615.202.4180
Qualifications Summary
I am a driven team player
with experience in customer
service, accounts receivable/payable, and working as an administrator
assistant.
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Talent for identifying customer
(Internal/External) needs: providing them with exceptional assistance.
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Demonstrated ability to gain customer
trust and provide exceptional follow-up.
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Proficient in resolving customer
service issues.
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Intermediate knowledge of Microsoft
Office Systems (including Microsoft Word, Microsoft Excel) Proficient in
Microsoft Outlook¨).
Professional Experience
Tennessee
Commercial Warehouse/TCW Inc– Nashville, Tennessee
08/94-04/09
Assistant to Accounts Payable / Administrative Assistant (03-09)
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In charge of assisting the Account
Payable department on a daily basis.
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Being part of a team to make sure the
AP department is running quickly and efficiently.
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Working with AP manager to make
processes better, and more efficient for team.
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Sorted and distributed mail through
company.
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Stamped/Coded incoming invoices and
reconciled each appropriately.
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In charge of making bank deposits on a
daily basis for company.
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Ordered supplies for the Corporate
Office and Dispatch Department of approximately 50 people.
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Data Entry for Payroll and Expense
reports for Owner/Operators, approximately 30-40 drivers.
Accounts Receivable-Billing / Administrative Assistant to CEO (94-03)
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Assisting AR billing department by
reconciling invoices by Bill of Ladings, making sure there was proof of
delivery, and made any additional corrections to invoices as needed.
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Worked with the magazine and cigarette
department for their billing.
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Sorted and mailed billing invoices,
and stamped by postage machine for delivery to post office.
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Called vendors when needed for
paperwork to reconcile the AR billing invoices.
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Answered, screened, and directed calls
for CEO to appropriate department, based on needs of the customer.
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Delivered documents and packages
throughout the company for CEO.
Education and Training
Lakewood High School
Hebron, Ohio 1979
References
Available Upon Request